Privacy Policy

Last updated:

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We may collect the following types of information:

  • Personal information you provide when contacting us, such as name, email address, and phone number
  • Information about your use of our website, including pages visited and time spent on pages
  • Technical information such as IP address, browser type, and device information
  • Cookies and similar tracking technologies as described in our Cookies Policy

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send you information about our products and services, with your consent
  • Comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent when you provide information voluntarily
  • Contractual necessity to fulfill our services
  • Legal obligations we must comply with under applicable laws
  • Legitimate interests in improving our services and website

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, the right to delete personal information, the right to opt-out of the sale of personal information, and the right to non-discrimination. We do not sell personal information as defined under CCPA.

If you are a resident of other states with privacy laws (such as Virginia, Colorado, Connecticut), you may have similar rights. Please contact us to exercise your rights under applicable state privacy laws.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website and providing services to you
  • Analytics providers to understand website usage and improve user experience
  • Legal authorities when required by law or to protect our rights
  • Business partners in connection with business transfers or mergers

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our service providers to use your personal information for their own purposes.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights and Options

You have the following rights regarding your personal information:

  • Right to access: Request a copy of the personal information we hold about you
  • Right to correction: Request correction of inaccurate or incomplete information
  • Right to deletion: Request deletion of your personal information, subject to legal requirements
  • Right to opt-out: Opt-out of the sale or sharing of personal information (we do not sell personal information)
  • Right to non-discrimination: Exercise your privacy rights without discrimination
  • Right to withdraw consent: Withdraw consent for processing at any time

To exercise these rights, please contact us using the information provided in the Contact Information section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us using the information provided in the Contact Information section, and we will take steps to delete such information.

Third-Party Services

We use various third-party services that may collect information:

  • Google Analytics for website analytics and performance tracking
  • Google Ads for conversion tracking and remarketing
  • Google Maps API for location services

These services have their own privacy policies governing data collection and use.

Cookie Usage

We use cookies and similar tracking technologies. For detailed information about our cookie practices, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@klexironphodvon.world or use our contact form.