Return Policy

Return Period

You may return most items within 30 days of purchase, provided they are in their original condition, unused, and in the original packaging. Items must be accompanied by proof of purchase. The return period begins from the date of delivery.

Return Conditions

To be eligible for return, items must meet the following conditions:

• Items must be in original, unused condition
• Original packaging and tags must be included
• Proof of purchase must be provided
• Items must not show signs of wear or damage

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product. In cases of defective items or shipping errors, we will cover all return shipping costs.

Return Process

To initiate a return:

• Contact us at support@klexironphodvon.world or use our contact form to request a return authorization
• Package the item securely in its original packaging, if available
• Include the original receipt or proof of purchase
• Ship the item to the address provided in your return authorization

Refund Process

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Order Cancellation Policy

You may cancel your order before it is shipped. Once an order has been shipped, it cannot be cancelled and must be returned according to our return policy. To cancel an order, please contact us as soon as possible after placing your order.

Refund Procedure

Refunds are processed as follows:

• Upon receipt of returned item, we inspect it within 2-3 business days
• If approved, refund is processed to your original payment method
• Refund appears in your account within 5-10 business days, depending on your payment provider
• You will receive email confirmation when refund is processed

General Legal Requirements

This return policy complies with applicable consumer protection laws, including the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule and state consumer protection laws. Your statutory rights are not affected by this policy.

If you are a resident of certain states, you may have additional rights under state law, including extended return periods or specific cancellation rights. We comply with all applicable federal and state consumer protection regulations.

Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, damaged, or altered
• Items without original packaging or proof of purchase
• Custom or personalized items
• Items returned after the 30-day return period

Defective or Damaged Items

If you receive a defective or damaged item, please contact us as soon as possible. We will arrange for a replacement or full refund, including return shipping costs.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Contact Us

If you have questions about our return policy or need assistance with a return, please contact us at support@klexironphodvon.world or use our contact form.